Support
Get help from the local team. Join a one-time session, or set up ongoing remote access if you are a client.
One-Time Support Session
Need help today? Join a secure remote session so we can see your screen and fix the problem with you. Call us first and we will give you the session code.
Start a support session →
Ongoing Client Access
For existing 208 Pro Tech clients. Download and install our remote access tool on your computer so we can support you any time, without a new session each visit.
Download remote access →How It Works
One-time session: open the session page, enter the code we give you, and run the small file when prompted. When the session ends, nothing stays on your computer.
Ongoing access: the download installs a small program that lets our team connect to your computer for support and maintenance. Install it only if you are a 208 Pro Tech client or we have asked you to. The installer is for Windows computers.
Need a Hand Right Now?
Call us at (208) 960-0027 and we will walk you through it and stay on the line while you connect.